CoherentXConversion forensicsshared report

allbirds.com

captured 2026-08-15 17:13 UTC · reached Checkout · 10 findings

A sample walkthrough from a real store — the same report you receive for your own funnel.

54/100Leakingallbirds.com · 3 stages · 10 findings · 105.10 s

Journey · 3 stages

Findings · 10

select to locate

Evidence · Cart

Cart — captured at 1280×4389

Captured cart for the audited store

3 pins on this stage

Experience summary

A blanket 30-day fulfillment warning at the buy box creates severe order anxiety that is never mitigated with specific delivery dates or return terms.

Weakest link: Speed & stability at Product details 15/100

Physical goods retail2 steps to commitlikeliest drop-off · Product details

The Allbirds funnel reaches checkout in just 2 steps, but introduces severe hesitation at the primary decision point. On the product page, buyers encounter a blanket 'orders may take up to 30 days to ship' warning without localized delivery estimates or transparent return terms beside the $105 buy button. Forcing buyers deep into checkout just to see actual shipping methods and fees creates unnecessary drop-off from otherwise high-intent shoppers.

  1. 1Replace blanket shipping delay warnings with localized delivery date estimates in the buy box.Displaying a generic 30-day delay notice right above the $105 buy button kills conversion; replacing it with dynamic zip-code delivery dates restores purchase confidence.Material impact · Product details
  2. 2Add return window and return postage terms directly underneath the primary CTA.Shoppers buying shoes online worry about fit; placing explicit '30-Day Free Returns' language next to 'ADD TO CART - $105' removes the primary unspoken objection at decision time.Meaningful impact · Product details
  3. 3Deploy a persistent sticky buy bar on mobile screens when scrolling past the main buy box.On mobile devices where content extends nearly 5 screen lengths, keeping the size picker and 'ADD TO CART' button visible at all times eliminates scroll friction.Meaningful impact · Product details
ClarityCan a shopper tell what to do next?79
TrustAre cost, terms and safety honest at this point?76
EffortHow much work does this step demand?96
Speed & stabilityDoes the page load and hold still?43

By page

3 steps

  • 01Cart
    Clarity88Trust64Effort100Speed48
  • 02Product details
    Clarity59Trust76Effort100Speed15
  • 03Checkout
    Clarity88Trust88Effort88Speed64

Fix this first

Return window and return postage terms missing from decision area

Footwear buyers face fit risk and hesitate when return terms are omitted at the point of decision. The buy box displays "+ FREE SHIPPING" but includes no mention of the return window or who pays return shipping, leaving shoppers uncertain if trying a size is risk-free.

HighTrust · Cartcopy change · +24 pts

Score breakdown

54/100

Leaking

Run

105.10 s

reached Checkout

  • Cart60/100
  • Product details32/100
  • Checkout69/100

Roll-up weights the cart heaviest, then the product page. Same pages in, same number out.

Browser metrics · Cart

LCP
2.70 s

needs workgood < 2.5s · poor > 4s

CLS
0.001

goodgood < 0.1 · poor > 0.25

Blocking
1.67 s

poorgood < 200ms · poor > 600ms

DOM ready
3.03 s

poorgood < 1.5s · poor > 3s

Transferred
4.27 MB

needs workgood < 2MB · poor > 5MB

Requests
424

poorlean < 80 · bloated > 150

Scroll pass

Page length
4.9 screens

needs worktight < 4 screens · long > 8

Action depth
20%

goodgood < 25% down · poor > 60%

Shift while scrolling
0.000

goodgood < 0.1 · poor > 0.25

Images loaded
12/12

goodall images should paint

Stutter
0 tasks

goodsmooth < 2 tasks · janky > 6

Pinned furniture
4

poor1 pinned bar is fine · 3+ crowds the screen

The way forward is “SELECT A SIZE”, 20% down a 4.9-screen page.

What the shopper saw on the way down

  • Viewport captured 19% down the page

    1939%

  • Viewport captured 55% down the page

    5576%

  • Viewport captured 80% down the page

    80100%

  • Viewport captured 80% down the page

    80100%

Console · 0

no errors captured

Slowest resources

  • hop?analytics_trace_id=59ba98de-0dc3-484c-b190-61543 ms
  • load763 ms
  • jsEncrypt.js?v=1756910700675 ms
  • storefront-bf1cdb70.js?v=20250812674 ms
https://www.allbirds.com/products/mens-runner-nz-slip-on-dark-navy